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Tuxedo Support Call Center Representative

The call center representatives within the Houston Distribution Center provide tuxedo rental support to our Men’s Wearhouse and Men’s Wearhouse & Tux store staff.  Some representatives focus on answering questions and resolving issues while others are involved with finding potential problems and preventing them.

The tuxedo support call center representatives typically perform the following tasks:

  • Providing guidance and support regarding tux rental questions
  • Resolving customer issues
  • Researching and auditing tuxedo reservations to proactively correct issues before they occur

Successful tuxedo support call center representatives usually have the following characteristics and experience:

  • Exceptional communication and customer service skills
  • Problem solving skills
  • Ability to work well with others

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